Skip to main content
Free Delivery to UK Mainland: currently
benuta

Payment & Shipping

We offer various payment methods that make shopping with us convenient and easy. Just choose the one that suits you best and look forward to your new benuta favourites soon!

Ways of Payment

    • Paying by Credit or Debit Card

    We accept MasterCard, VISA and AMEX.

    During the order process on benuta.co.uk you can pay the invoice amount by credit card or debit card. For the payment you need your card number, the validity period and the card verification number. The card verification number is a special security function used by the credit card companies to ensure that the credit or debit card is physically present when the order is placed. With MasterCard and VISA you will find the 3-digit check number on the back of your card. For AMEX, the 4-digit check number is on the front of your card.

    Your payment is being processed directly. After receiving your payment successfully, we will process your order and prepare your purchase for shipping.

    Shipping

    We deliver free of charge to UK Mainland - with no minimum order value. For delivery we work with renowned logistics companies such as DHL, GLS and UPS. The size and weight of your parcel(s) will determine which shipping service provider is best suited to deliver your order. We will inform you about this in the dispatch confirmation.

    Please note: For very large or heavy items that cannot be sent as a parcel, we will commission a shipping company to deliver your order "free kerbside". In this case, the shipping company will contact you for a delivery date. "Free kerbside" means that the goods are only unloaded from the truck. All other transport routes (e.g. to your home) are carried out in consultation with and at the discretion of the forwarding agent or must be agreed in advance with the forwarding company. This may result in additional costs.

    We want you to receive your ordered items as quickly as possible. Therefore, we may split your order into several deliveries. We will of course inform you by e-mail as soon as a parcel is on its way to you.

    More information about shipping and delivery can be found under Help and Contact.

    Please note: When shipping to islands, an island flat rate may apply, resulting in additional costs. You can find out whether this applies to your order and how much the flat rate is before you complete your order in the checkout.